Returns & Exchanges

We want you to be completely satisfied with your skincare journey; therefore, we offer returns on products in their original, unopened packaging within 30 days of purchase. For hygiene reasons, used or opened beauty products cannot be returned unless they are found to be defective.

1

Initiate Your Request

Contact our customer care team with your order number and the reason for your return to receive a Return Authorization number.

2

Prepare the Package

Safely pack the unopened items in their original box, ensuring the product is protected to prevent damage during transit.

3

Ship to Warehouse

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects and approves the return, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing